Franchesca delivered an engaging and highly informative trauma‑informed presentation to our team of solicitors.
Her explanation of the fawning response to trauma—as distinct from the more commonly recognised fight or flight responses—was particularly valuable. She clearly explained what fawning can look like in clients and why it matters in professional settings.
As a result, our team is better able to identify trauma responses, obtain instructions more sensitively, and take clearer evidence about a client’s experience. The presentation has had a practical and lasting impact on our work, and we highly recommend Franchesca to organisations working with trauma‑affected clients.
We recently attended an information and training session with Franchesca from Evergreen Therapeutic Services, and it was such a valuable and insightful experience.
The session was engaging, easy to connect with, and covered really important areas, including domestic violence awareness, behaviours, mental health, relationship challenges, and available support services. It gave us a deeper understanding as well as practical awareness we can take into our day-to-day work.
Franchesca’s approach was genuinely warm, empathetic and down-to-earth. She created a safe and respectful space where everyone felt comfortable to reflect, ask questions and be part of meaningful conversations.
We’d highly recommend Franchesca and Evergreen Therapeutic Services to any organisation looking to better support their clients and teams through a more trauma-informed approach.
We were so grateful to have Franchesca speak with our team about how to take a trauma informed approach to our work, and the impact of vicarious trauma.
Franchesca helped us to look at how this might show up for us in our unique workplace. She made it easy to see how it applies to our team, and initiated a really important discussion around how we can look after ourselves.
Her deep understanding of the community sector meant she was absolutely the right person to facilitate this conversation, and she did so with compassion and care.